Key performance indicators (KPIs) are high-level, periodic measurements of a business unit or department based on specific predefined measures. KPIs typically consist of a combination of reports, spreadsheets, or charts. They may include global or regional sales figures and trends over time, personnel stats and trends, supply chain information, safety, or anything else that is deemed critical to the success of a business unit or department. A KPI review process can give a business manager a high-level, regular periodic view of the health of a business unit or department by visually displaying vital statistical information about that business unit or department.
KPIs are described in terms of data pertaining to the process, the machinery and equipment, the product manufactured and its quality, the manufacturing personnel and other related manufacturing resources. Time behaviour is a property of a KPI that shows how often an application can examine the value of the KPI. The time models are for production units, manufacturing orders, and employment.
Benefits “When a metric’s movement going up or down causes everyone to be called into a conference room and asked “what’s going on here?”… then it’s most likely a KPI. Otherwise, it’s not a KPI – it’s just an interesting metric.”